Privacy Policy – Aussie Peptide Labs
✦  Legal

Privacy Policy

We are committed to protecting your personal information and being transparent about how we collect, use, and store your data.

Effective: 1 January 2026 Last updated: 20 April 2026 Jurisdiction: Australia
Contents
01
Introduction

Aussie Peptide Labs (“we”, “our”, “us”) operates the website at aussiebiopeptidelabs.store. We are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have in relation to it. By using our website or placing an order, you agree to the terms of this Privacy Policy.

Important: We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to process orders, provide customer support, and improve our services.

02
Information we collect

We collect the following types of information when you interact with our website and services:

Identity data — your first name, last name, and username or similar identifier
Contact data — billing address, delivery address, email address, and telephone number
Transaction data — details about purchases or orders made by you, including products ordered and payment confirmation
Technical data — IP address, browser type and version, operating system and platform
Usage data — information about how you use our website, products, and services
Communications data — information you provide when you contact us via email or contact form

We do not collect special categories of personal data (health data, biometric data, etc.) or full payment card details — these are handled entirely by our PCI-compliant payment processors.

03
How we use your data

We use your personal data for the following purposes:

PurposeType of data used
To process and fulfil your orderIdentity, contact, transaction
To manage your accountIdentity, contact
To send order confirmations and shipping updatesIdentity, contact, transaction
To respond to customer support enquiriesIdentity, contact, communications
To prevent fraud and ensure website securityTechnical, usage
To improve our website and servicesTechnical, usage
To comply with legal obligationsIdentity, contact, transaction
To send marketing communications (consent only)Identity, contact

We will only send you marketing communications if you have opted in. You can unsubscribe at any time via the link in any marketing email or by contacting us directly.

04
Legal basis for processing

We process your personal data under the following legal bases in accordance with the Australian Privacy Act 1988:

Contractual necessity — processing is necessary to fulfil our contractual obligations when you place an order
Legitimate interests — processing is necessary for fraud prevention and improving our services
Legal compliance — processing is necessary to comply with applicable laws and regulations
Consent — where you have explicitly given us permission, such as for marketing communications
05
Data sharing & disclosure

We do not sell or rent your personal data to any third party. We may share your data with the following trusted third parties only where necessary:

Payment processors — to securely process your transactions (e.g. Stripe, PayPal). PCI-DSS compliant.
Shipping providers — we share your name and delivery address with our courier partners to fulfil your order.
IT and hosting providers — our website and data are hosted on secure, Australian-compliant infrastructure.
Legal authorities — where required by law, court order, or regulatory authority.
06
Cookies & tracking

Our website uses cookies to enhance your experience and analyse site usage. We use three types of cookies:

Essential cookies — necessary for the website to function (shopping cart, login sessions). Cannot be disabled.
Analytics cookies — help us understand how visitors use our site so we can improve it. Set only with your consent.
Preference cookies — remember your settings and preferences to improve your experience on return visits.

You can control cookies through your browser settings at any time.

07
Data retention

We retain your personal data only for as long as necessary. General retention guidelines:

Order and transaction records — retained for 7 years per Australian taxation requirements
Customer account data — retained for the life of your account plus 2 years after closure
Support communications — retained for 3 years from the date of last communication
Marketing records — retained while opted in plus 3 years after opting out

When your data is no longer required, we securely delete or anonymise it.

08
Your privacy rights

Under the Australian Privacy Act 1988, you have the following rights:

Right of access — request a copy of the personal data we hold about you
Right of correction — request that we correct any inaccurate or incomplete data we hold
Right to deletion — in certain circumstances, request that we delete your personal data
Right to withdraw consent — withdraw marketing consent at any time without affecting prior processing
Right to complain — lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au

To exercise any of these rights, email us at support@aussiebiopeptidelabs.store. We will respond within 30 days.

09
Data security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

256-bit SSL encryption on all pages and checkout
PCI-DSS compliant payment processing — we never store full card details
Regular security audits and vulnerability assessments
Access controls ensuring only authorised personnel can access customer data
10
Third-party links

Our website may contain links to third-party websites, plugins, and applications. We do not control these third-party websites and are not responsible for their privacy policies. We encourage you to read the privacy policy of every external website you visit.

11
Children’s privacy

Our website and products are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. By placing an order, you confirm that you are at least 18 years of age. If you believe we have collected data from a child, please contact us immediately.

12
Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated terms.

13
Contact us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Aussie Peptide Labs
Email: support@aussiebiopeptidelabs.store
Website: aussiebiopeptidelabs.store
Location: Australia

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Phone: 1300 363 992
GPO Box 5218, Sydney NSW 2001

Have a privacy question?
Contact our team and we’ll respond within 24 hours on business days.
Email us